Dear Diary, Part 3

February 15, 2005

Dear Diary,

Man, do I have a story for you! Yesterday, I was working [at Walmart]. I was in a really good mood because I had a short shift and it was Valentine’s Day. One lady came through and at the beginning of her large order she placed hangers from a couple of bras next to my register. One had the barcode on it, so I (kindly, I thought) asked her to place that hanger with the bras. She refused, griped and generally assumed that I’m a mean, spiteful person who is incredibly unreasonable and selfish and let me know. She told me if there was anything broken or smashed she would know I did it out of spite. Anyway, she thought I intentionally hurt her with the carousel when she kept pushing it around and I stopped it. She cried for management and filed a report. Sean, a SM [support manager, I think] told me he knew it wasn’t me, as did the AM [associate manager] Darren. It really hurt me when she was yelling at me and it made me cry. Later, when Dana and I were talking about it she told me she thought it was a good experience for me because I generally don’t let myself get hurt by words. I agree it was a good, yet definitely not fun, experience.

Painfully,

Ronnica

6 thoughts on “Dear Diary, Part 3

  1. Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
    Brenda :)

  2. Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
    Brenda :)

  3. Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
    Brenda :)

  4. Pingback: » Ramble, Ramble, Ramble - Ignorant Historian

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