Man, do I have a story for you! Yesterday, I was working [at Walmart]. I was in a really good mood because I had a short shift and it was Valentine’s Day. One lady came through and at the beginning of her large order she placed hangers from a couple of bras next to my register. One had the barcode on it, so I (kindly, I thought) asked her to place that hanger with the bras. She refused, griped and generally assumed that I’m a mean, spiteful person who is incredibly unreasonable and selfish and let me know. She told me if there was anything broken or smashed she would know I did it out of spite. Anyway, she thought I intentionally hurt her with the carousel when she kept pushing it around and I stopped it. She cried for management and filed a report. Sean, a SM [support manager, I think] told me he knew it wasn’t me, as did the AM [associate manager] Darren. It really hurt me when she was yelling at me and it made me cry. Later, when Dana and I were talking about it she told me she thought it was a good experience for me because I generally don’t let myself get hurt by words. I agree it was a good, yet definitely not fun, experience.
Painfully,
Ronnica
I had something really bizarre happen to me last night. I’ll have to tell you sometime.
Isn’t it fun to look back at the experiences you had once… this is kind of funny.
Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
Brenda :)
Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
Brenda :)
Hi Ronnica, The ‘customer is always right’ thing really gets abused! I used to work at WalMart. It was really a eye-opener for me. It difinitely taught me the type of customer I did NOT want to be! Some real doozies out there who want something for nothing. “I saw a sign that said that was 99 cents”–on a $50 item. Whatever!
Brenda :)
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